why wont genshin impact download on my computer

To check the DirectX version your system has, you can follow these steps:Ģ) Type “ dxdiag” into the Run box and click OK to open the DirectX Diagnostic Tool.ģ) On DirectX Diagnostic Tool, you can get the DirectX Version (shown as below screenshot).Īfter you get all the information, you’ll know if your system meets the minimum requirements to play Genshin Impact. Once the System Information window opens, you can get the information you need. To check the information about the operating system, processor, memory, graphics card and the storage, you can follow these steps:Ģ) Type “ msinfo32” into the Run box and click on the OK button, then the System Information window will open.

Graphics card: NVIDIA® GeForce® GT 1030 and higher.

Operating system: Windows 7 SP1 64-bit, Windows 8.1 64-bit or Windows 10 64-bit.The minimum requirements to play Genshin Impact is as follows:

If your computer doesn’t meet the minimum requirements, you can’t even launch the game. When troubleshooting the Genshin Impact not launching issue, the first thing you should do is make sure your computer meets the minimum requirements to play the game. Method 1: Make sure your computer meets the minimum requirements

Why wont genshin impact download on my computer