When Cyberduck opens the ‘main’ window will appear. Once it’s installed, launch it from your Apps menu. The installation is completely standard and straightforward for both the Windows and macOS versions. You will be required to use one of the 2FA clients suggested, but you can continue to utilize the current web editor you use today. Head over to the Cyberduck home page and download the amazing (and free) App that we’ll be using, Cyberduck. We do not currently have the functionality to reset passwords so if you need a password to be reset, please contact us by placing a ticket in the PrismWeb ticket portal

Please note, SITENAME is unique to each customer. Please note: BitVise and Cyberduck are the only ones we have validated and currently support

Follow the instructions provided in the “FTP Client Setup” section for setting up your preferred SFTP client. Open up your preferred 2FA application and scan the QR code presented on the screenĥ. If for any reason you are presented with a message saying ‘You are not set up with FTP – please contact support” at this stage, please contact us, as it is likely that your user name is not synced to an FTP username and we will need to get this set up for you.Ĥ.

Setting up a cyberduck for windows